Payment Methods

There are a number of payment options available on Zamnesia, all of which are guaranteed to be both discreet and secure. Whichever method you choose, Zamnesia ensures payment is easy, straightforward, and always conducted within the secure environment facilitated by our payment service provider.

CREDIT CARD 

We are able to accept Mastercard and Visa credit cards.

Should your payment fail the first time, you will automatically be redirected to a second payment page on which you can try again. If this doesn’t work either, you can try once more by choosing “re-order” in your order history. 

In the unlikely event that your card still isn't accepted on the second attempt, we kindly ask you to choose a different payment method instead.

IDEAL, BANCONTACT/MISTER CASH AND EPS ÜBERWEISUNG

These payment methods offer a very simple way to pay for Zamnesia products that is both safe and anonymous. Simply place your order and you will be redirected to our provider's payment page. The payment service provider's name is the name that will appear on your bank statement.

ZAMNESIA GIFT CARDS

You can pay for your order using the Zamnesia Gift Card. Gift cards can be easily purchased on our website and are available in the following amounts: €10, €25, €50 and €100.

After purchasing a Zamnesia Gift Card, you’ll receive an e-mail with the gift card attached as a PDF file. A PDF format gives you the option to print the gift card if you want to give it to somebody else.

When you select “Pay using Zamnesia Gift Card” during check-out, you can use the code that can be found on the PDF to redeem your gifted value.

CRYPTOCURRENCIES

Bitcoin
Bitcoins are a completely digital currency. Customers can send bitcoins using client software on a personal computer, mobile device, or web application. Bitcoin payments are easier to make than debit or credit card purchases. Simply enter the recipient's address, the payment amount, and press send. You as a customer are in full control of the transaction; it is impossible for us as a merchant to force unwanted or unnoticed charges. Bitcoin payments can be made without any personal information tied to the transactions, offering strong protection against identity theft. Your payment is received almost instantly (about 10 minutes after you send it) so Zamnesia can start preparing your order ASAP. Please note: Chargebacks/refunds are impossible when using bitcoins as a payment option!

Click here for a more detailed explanation of how to make a payment to Zamnesia with Bitcoin.

Other crypto currencies which we accept are:

• Bitcoin Cash
• Litecoin
• Dogecoin
• Ethereum

How to place an order at Zamnesia

Step 1: Go to the product page of the item you wish to order. If applicable, select the desired variety, and choose the quantity to be added to your shopping cart.

Step 2: Click the “add to cart” button. In the pop-up that comes up, you can change the chosen variety and quantity if necessary. Click the “continue shopping” button if you want to continue browsing. If you’re ready to order, click the “checkout” button.

Step 3: On the Shopping Cart page, you can verify if your cart contains the correct products in the correct quantities. It’s also possible to change the quantity and/or remove items from your cart. If you have a voucher code, it can also be added at this point in the “voucher code” field. Click “continue shopping” if you want to go back to the webshop to add more items to your cart. Click “checkout” to continue with the ordering process.

Step 4: Log in to your Zamnesia account. If you don’t have one yet, you can create one here.

Step 5: Choose a delivery and billing address.

Step 6: Choose your delivery method. You can choose home delivery, or you can choose to have your parcel delivered at a pick-up point (Netherlands, Belgium, France, Spain, and UK only). A pick-up point can be selected by means of a pop-up map which shows the closest available points based on your postal code or city.

Step 7: Choose your payment method.

Step 8: A final summary of the order will be shown. You can check your delivery and billing address, delivery method, and payment method here. If everything is correct, click “confirm” to place your order. If you chose to use a direct payment method (e.g. credit card), you will be redirected to the payment page. If you chose an indirect payment method (e.g. bank transfer), the instructions for this payment method will be displayed on the next page. You’ll also receive an email with these instructions. In either case, you’ll receive a separate order confirmation email as well.