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Complaints

If you have a complaint about our products or our service, please contact us using our contact form on this page. Alternatively you can give us a call at the following telephone number: +31 (0)20 722 07 18. We will send you a substantive response within 72 hours. In case you do not agree with the way your complaint was handled or the solution that was offered you can send a complaint to the arbitration committee through the European ODR platform (https://ec.europa.eu/consumers/odr).

Of course your information is safe with us. Read more about it in our Privacy Policy.


Information about Zamnesia

J.M. Keynesplein 10 (*)
1066 EP Amsterdam
The Netherlands
CoC: 54983045
VAT: NL851516166B01
(Note: You are calling to the Netherlands which could potentially incur additional charges.)
(*) This address houses our main office.
Purchases or transactions are not possible at this location (no visitors, no sales and no physical shop).
You’re visiting our United Kingdom website.